Royal Caribbean’s RoyalUp program lets eligible guests bid for a stateroom upgrade before a sailing, but the highest offer does not automatically win, according to Royal Caribbean Blog.
The outlet reports that the upgrade-selection process uses an algorithm operated by a third-party service. The system is designed to generate revenue not only from the upgraded room, but also from the original cabin that could become available to sell.
That means the stateroom a guest already booked may matter. Royal Caribbean Blog says cabin types that are generally easier to resell, including inside cabins, ocean-view balcony rooms and Junior Suites, may be more favorable in the process than less commonly requested categories. The outlet noted that this does not mean guests in other cabin types cannot win an upgrade bid.
Travelers should also not assume that a maximum bid is a guarantee. Royal Caribbean Blog said it has seen minimum or near-minimum bids succeed, suggesting the offer amount is only one factor in the selection process.
An invitation to bid also does not necessarily mean an upgraded cabin is currently open. The outlet recommends checking availability through a mock booking for the same sailing. If a desired category shows as sold out, a bid may depend on a later cancellation rather than an immediately available room.
Guests considering RoyalUp should weigh the tradeoffs before placing an offer. The program does not account for linked reservations or neighboring cabins, according to Royal Caribbean Blog, which could be an issue for families or groups traveling together. Winners also give up control over their eventual cabin location, including proximity to elevators and potential concerns about movement or noise.
The outlet said asking Guest Services for an onboard upgrade is unlikely to be productive because upgrades are generally handled before the cruise begins and ships are sailing close to full.
