Guests with upcoming reservations at Wolfgang Puck Bar & Grill in Disney Springs are getting an unexpected phone call: Walt Disney World Cast Members have reportedly begun reaching out to cancel bookings for dates beginning September 14, telling diners that the restaurant will no longer be open. The calls go a step further than simply blocking new reservations — they affect tables guests had already secured.
The booking calendar on Disney's dining site currently shows no available dates after Sunday, September 13, a pattern that aligns with what guests are reportedly being told by phone. Cast Members making the cancellation calls are also said to be helping affected guests find alternative dining options. Despite all of this, neither Walt Disney World nor Wolfgang Puck has issued a formal public statement explaining the change or confirming a permanent closure.
Adding to the unusual situation, both Disney's official Wolfgang Puck Bar & Grill page and the chef's own website still list the Disney Springs location as open, complete with menus, hours, and the recommendation to book in advance. The public-facing information simply hasn't caught up with what's happening on the reservation side.
Wolfgang Puck Bar & Grill has been a fixture in the Town Center section of Disney Springs since it opened in November 2018, offering a California-influenced menu with Mediterranean touches — dishes like the Puck Burger, Viennese Chicken Schnitzel, and Rigatoni Bolognese among them. Its apparent departure comes during a period of broader turnover at Disney Springs, with several locations changing while new concepts like Six Ravens have also arrived.
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For now, guests with reservations after September 13 should check My Disney Experience and their email or phone messages to confirm whether their booking is still intact, and be ready to make alternate plans if needed. No replacement concept for the space has been publicly announced. Disney Fanatic first reported on the reservation cancellations and the September 13 cutoff date.