Universal Orlando Resort is heading into 2027 with a larger lineup of parks and hotels after the May 2025 opening of Epic Universe, but Comcast has said softer demand could continue through the first half of next year.
During its third-quarter 2026 earnings call, Comcast executives said competitors had responded faster to weakening theme park demand and acknowledged that the company’s marketing strategy had not adapted quickly enough. The company also cited operational work still underway at Epic Universe, including attraction capacity and efficiency.
Comcast expects conditions to improve later in 2027. It also said Universal’s performance remains significantly stronger than it was two years earlier.
For travelers, the issues under discussion extend beyond individual attractions. Comcast has identified promotional packages and three-park passes as possible attendance drivers, while the resort already offers transportation between its separate park areas. Epic Universe is not connected to Universal Studios Florida and Islands of Adventure through CityWalk, unlike the two original parks.
Planning Your Trip
Undercover Tourist is an authorized seller of Universal Epic Universe tickets, often at a discount off gate price.
Universal’s hotel guests can receive Early Park Admission, while eligible guests at select premier hotels receive complimentary Universal Express Unlimited at eligible parks. The resort’s existing family-oriented offerings include SUPER NINTENDO WORLD and How to Train Your Dragon – Isle of Berk, alongside its thrill-focused attractions.
Comcast remains committed to long-term investment in Orlando, with a new Fast & Furious roller coaster expected in 2027. The company’s next steps will come as it works to improve operations at its newest park and encourage longer, multiday stays across the resort.
