Guests hoping to meet Santa Claus at Disney Springs this holiday season will need to use a virtual queue in the My Disney Experience app. The queue is available for Santa’s Marketplace, located near Pin Traders.
The virtual queue runs from Wednesday, November 11, through Thursday, December 24, 2026, subject to availability. There is no standby line for the meet-and-greet.
Queue entry opportunities open at 9 a.m., 11 a.m., 1 p.m., 3 p.m. and 5 p.m. Guests must be at Disney Springs to join. One person may request a spot for their full party, with a maximum party size of 10.
When it is time to return, the person who joined the queue will receive a push notification with a link to a digital entry code. Guests who cannot locate the code can open the app menu, marked by the three-line icon, and choose “Virtual Queues.”
Planning Your Trip
Undercover Tourist is an authorized seller of Walt Disney World tickets, often at a discount off gate price.
Families visiting Disney Springs can also stop by Once Upon a Toy to write a letter to Santa, which Disney says will be mailed to the North Pole.
